Iowa Central Online Course Help Page
Problems accessing the Iowa Central Online web page
| 1. WebCT Browser Tune Up Page | Follow the instructions on the page and the browser tune up will examine your web browser configuration and make suggestions to fix any problems. |
| 2. Clearing Internet Explorer's Temporary Internet Files and Cookies | An explanation on what they are and how to clear them. |
| 3. How to disable a pop-up blocker if one is on your system. | A pop-up blocker will stop unwanted windows from popping up while viewing web pages. This may also interfere with the course. |
| 4. Determining if the Problem is a Firewall | A firewall is a piece of hardware or software that filters, or blocks, specific internet traffic for security purposes. |
| 5. Downloading a Different Internet Browser | Occasionally Internet Explorer can become corrupted by software and nothing short of a reinstalling windows can fix all of it's components. Simply using a different browser may save you time. |
Various questions
| How do I access my Iowa Central student email account? | Iowa Central provides all students email access. Click the link for details. |
| How do I upload assignments to my course. | Many online courses require you to submit assignments through a process called uploading. Click the link for instructions on how |
| What if I need PowerPoint on my computer? | Many computers can view PowerPoint presentations just fine in the browser. However, some computer configurations require a PowerPoint viewer. |
| I am unable to view exams | In almost every case the problem lies with a pop-up blocker. Click the link for instructions on how to check if this is the case. |
Contact Technical Support
| Submit a Support Ticket | If you cannot find an answer above to your question, click on this link to submit a support ticket that will be reviewed by our support staff. |